General Advice Worker

Citizens Advice Barnsley (Central Area)

Citizens Advice Barnsley is excited to announce an opportunity for passionate and dedicated individuals to join their team as General Advice Workers. This is a full-time role, working 37 hours per week, with a salary of £25,724 per annum, dependent on experience. The position is funded by the Central Area Council and is offered on a fixed-term basis until 31st March 2028. The successful candidate will enjoy a generous benefits package, including 32 days of annual leave plus public holidays, a 5% employer pension contribution, access to an employee assistance service, on-demand GP services, and discounts on a range of retailers, family activities, and holidays.

The role involves providing tailored advocacy, advice, and support to individuals and families facing a variety of challenges. By helping clients resolve their issues and equipping them with tools to prevent similar situations in the future, you will play a vital role in making a difference in the community. While experience in delivering general advice and holding a general advice certificate is desirable, we welcome applications from those who are eager to undertake training to achieve this qualification. Strong communication and interviewing skills, alongside a commitment to delivering high-quality advice, are essential for this role.

Applications can be submitted via the Citizens Advice Barnsley website at www.barnsleycab.org.uk. The closing date for applications is 12 noon on 23rd January 2025, with interviews scheduled for Tuesday, 18th February 2025.