The Service Support Officer plays a vital role in supporting the administrative, service, and client-facing functions of Live Well Wakefield. Acting as the first point of contact for service users, the public, and professionals, the role involves providing information, triaging, and signposting to appropriate non-medical support options. The officer will also assist with communication efforts, including maintaining the service’s website, social media, and newsletters, while ensuring accurate record-keeping and confidentiality.
Key responsibilities include managing referrals, supporting meetings with administrative tasks, maintaining records, and ensuring the office adheres to health and safety standards. The role requires excellent communication and organisational skills, adaptability to change, and a commitment to delivering a high-quality service. Flexibility to travel within the Wakefield District and occasionally work unsociable hours is also expected.
Please see the attached Person Specification document for further information.
Due to the nature of the position, we will require the successful candidate to complete an Enhanced DBS check.
We are an equal opportunities organisation and invite applications from all sections of the community. It’s important to us that everyone is welcomed and valued in our workplace, so we support staff and applicants in a number of ways.
To apply, please email a copy of your CV and Cover letter to jobs@nova-wd.org.uk
Closing date: Sunday 2 Februaury at 5pm
Interview date: Interviews are currently planned for Thursday 20th February, at Agbrigg & Belle Vue Community Centre.
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