Citizen Coin Online Features Demo and Feedback Session

Whether you're already using Citizen Coin or simply want to learn more about how it can support your organisation, join this informal online conversation and training session. This session is designed for Rewarding Agencies across the district and will provide practical guidance, useful tips, and an opportunity to share ideas with other organisations using the platform.

Citizen Coin helps organisations recognise and reward volunteering, participation, and positive social action whilst generating valuable evidence of community impact.

During the session we will:

• Explore how to get the most from your Rewarding Agency account.
• Demonstrate recent platform developments, including Workforce Volunteering, improved messaging and pushnotifications, activity filtering, and participant engagement tools.
• Discuss how Citizen Coin automatically creates a Social CV for volunteers and participants, helping individuals build a record of their contributions, skills, and achievements.
• Share examples of how organisations are using Citizen Coin to recruit volunteers, increase participation, and celebratecommunity involvement.
• Provide an early look at our new data dashboard developments, which will give organisations access to a wide range of insights, including participation levels, demographics, activity trends, volunteer engagement, and emerging behaviour change data.
• Explore how this information can support funding applications, impact reporting, service development, anddemonstrating social value outcomes.
• Answer your questions and hear your ideas about how Citizen Coin can continue to evolve to support communities across Wakefield.

This isn't a formal presentation or technical workshop. It's a relaxed and practical session where we can learn from each other, showcase what's coming next, and discuss how Citizen Coin can add value for your organisation, your volunteers, and the people you support.

So grab a tea or coffee, join us online, and come and see how Citizen Coin is helping organisations across Wakefield recognise good things, evidence impact, and connect communities.