- Contract: Fixed Term 12 months
- Working pattern: Hybrid office / home / community based working and flexible hours
- Pension: 5% employer contribution
- Benefits include hybrid and flexible working, 28 days holiday per annum not including Bank Holidays (pro rata), access to mental health and wellbeing support through employee assistance programme, and training and development opportunities.
Role description
Healthwatch Wakefield are looking for a dynamic and motivated Volunteer Coordinator to lead and support volunteers during their final year.
This role is perfect for someone who understands volunteering from the inside, whether as a volunteer themselves or through close involvement, and knows what volunteers need to feel confident, valued, and effective.
You don’t need formal management experience. What matters most is that you’re a self-starter, a great communicator, and passionate about enabling people to contribute their time and skills to improve local health and care services.
About you
You might be someone who:
- Has experience of volunteering or working closely with volunteers.
- Understands what helps volunteers succeed and stay motivated.
- Is organised, proactive and able to work independently.
- Enjoys building relationships and supporting people.
- Is confident recruiting and engaging with people from diverse communities.
- Shares commitment to improving health and care services.
Why join?
This is a unique opportunity to play a central role in Healthwatch Wakefield’s final year and to support volunteers to make a real difference to local people’s lives. You’ll be trusted to shape the role, bring ideas, and leave a meaningful legacy.
Healthwatch Wakefield are more interested in your potential, values, and understanding of volunteering than a lengthy CV. As they enter their final year, Healthwatch Wakefield are less concerned with formal titles and more interested in people who bring heart, insight, and commitment. If that sounds like you, they encourage you to apply.
What you’ll do
- Reignite enthusiasm among existing volunteers, reconnecting them with Healthwatch Wakefield's mission and encouraging active involvement.
- Recruit volunteers from a wide range of backgrounds and communities.
- Design and deliver welcoming, engaging inductions.
- Support, motivate, and retain volunteers, ensuring they feel informed, valued and confident.
- Match volunteers to meaningful opportunities that suit their skills and interests.
- Be a key point of contact for volunteers, offering guidance, encouragement, and practical support.
- Work closely with colleagues to make sure volunteers are embedded across work.
- Help make sure volunteering activity supports Healthwatch Wakefield’s impact in its final year.
Criteria
Essential criteria
- Experience of volunteering and/or working closely with volunteers.
- A good understanding of what volunteers need to feel supported, motivated and successful.
- Ability to recruit, induct, and support volunteers in a positive and engaging way.
- Strong communication and relationship-building skills.
- Ability to work independently, take initiative, and manage your own workload.
- Organised, reliable, and able to juggle multiple tasks.
- Commitment to equality, inclusion, and reaching diverse communities.
- A genuine interest in improving local health and care services.
- Administrative skills, including record keeping, report writing, and use of IT systems.
Desirable criteria
- Experience of coordinating or supporting volunteers in a paid or voluntary role.
- Experience of supporting volunteers with different skills, needs, and backgrounds.
- Experience of community engagement or outreach work.
- Confidence delivering inductions, briefings, or group sessions.
- Understanding of the health, care or voluntary and community sector.
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