itizens Advice now have dedicated Energy advisers working as part of a project with Newcastle Citizens Advice and Northern Powergrid to help clients in Leeds, Wakefield, Calderdale, Kirklees and the North East.

The Energy advisers can help you to:

• Understand your bill or tariff;
• Maximise your income through benefits and debt advice;
• Reduce your fuel debts through negotiating with creditors and securing charitable or other assistance;
• Access increased support through the Priority Services Register, Warm Homes Discount, tariff checks, charity applications, etc;
• Resolve disputes with Energy Suppliers;
• Reduce future fuel costs by accessing support from Green Doctor and other appropriate services.

Contact the Energy advisers by calling Citizens Advice’s Energy Affordability line on 0800 4480721 (open Monday - Friday, 9am - 5pm) or use their webchat service.