Welfare Benefits Support Worker

As a Welfare Benefits Support Worker, you will play a crucial role in assisting individuals in making benefit claims and accessing the support they need. You will join a busy team that supports thousands of disabled people and carers across the borough and specifically provide a bespoke home visiting service to DIAL Barnsley's most vulnerable clients.

DIAL is an information, advice and support organisation run by, and for, disabled people and carers in Barnsley. Established in 1985 from the belief that disabled people themselves are the ‘experts’ in understanding the needs of disabled people and with a willingness to share that experience and knowledge.

Main Duties and Responsibilities

Benefit Claims Assistance:

• Provide guidance and support to individuals in understanding their eligibility for various welfare benefits, including Disability Living Allowance, Personal Independence Payment, and Attendance Allowance.
• Assist clients in completing benefit application forms accurately and efficiently.
• Stay updated on changes to welfare benefit regulations and policies to provide accurate information to clients.

Home Visiting Service

• Conduct home visits to assess clients' needs and provide personalised support in accessing welfare benefits.
• Develop tailored action plans in collaboration with clients to maximise their benefit entitlements and improve their financial stability.

Client Empowerment and Education

• Empower clients through education about their rights and responsibilities within the benefits system.

Working within the Team

• Liaise with colleagues in order to provide the best possible advice to all clients
• Attend team meetings
• Undertake appropriate training
• Work with our Communications Lead to share the impact of the service

The closing date is noon on Thursday 30 May. Interviews will be held on Monday 13 June.

For more information on the role and how to apply, please download the recruitment pack.